Totem Advantage
Retail Professionals
Career Paths
Training and Development
Locations
Advanced Garage Packages
Basement Framing/Estimating
Basic Ceramic Tile
Basic Electrical Knowledge
Basic Idealware
Basic Plumbing
Customer Service
Drywall and Ceiling Tile
Forklift
Hardwood Flooring Products
Packages
Phone and Listening Skills
PPG Paint Products
Sales - Idealware
Selling Techniques
Shingles, Soffit, Fascia, Siding
Supervisory Skills
IC4 Training
Hardwood Flooring Products
Learning Outcomes
Know where hardwood is predominantly used
Understand what the "janka" rating is for certain flooring products
Learn the different features and benefits associated with different species of flooring
Understand the differences between solid, engineered and laminate floors
Understand the different types of finishes available for our customers and in the industry in general
Learn about the edges and ends available to our customers
Understand how prefinished products and graded and how to sell these to our customers
Identify our in stock and special order flooring products
Learn about laminate floor installation and composition
Discuss important selling tips about our flooring products
Advise on basic installation procedures
Advise on the maintenance of hardwood flooring products
Install hardwood flooring