Totem Advantage
Retail Professionals
Career Paths
Training and Development
Locations
Advanced Garage Packages
Basement Framing/Estimating
Basic Ceramic Tile
Basic Electrical Knowledge
Basic Idealware
Basic Plumbing
Customer Service
Drywall and Ceiling Tile
Forklift
Hardwood Flooring Products
Packages
Phone and Listening Skills
PPG Paint Products
Sales - Idealware
Selling Techniques
Shingles, Soffit, Fascia, Siding
Supervisory Skills
IC4 Training
Basic Idealware Training
Learning Outcomes
Look up Sku's in Idealware using various options
Identify information on the product screen 4
Learn how to create a product line onto an invoice
Move forward and backwards in a product line
Create a description line on the invoice
Display lines on the invoice
Know how to modify and existing line's quantity, product, price, and description
Know how to delete a line in an invoice
Learn how to type a name, address, and phone number in an invoice
Learn how to complete a refund invoice
Learn the rules for refunds
Learn how to complete a charge sale
Learn how to complete a credit note
Learn how to complete a rental invoice and procedures
Discuss and show how to look up specific products that are challenging for cashiers eg. doors, bagged products, insulation, etc.